I seriously could not be more grateful for Reflections. The rent is affordable, the units are spacious and reasonably priced, the water bills I've received here are a fraction of the price of my previous apartment, and the management is light years better than any other place I've ever lived. The maintenance team is amazing â I've had a number of things that needed to be fixed, and they always take care of it within a few days. The wonderful people in the front office are very kind, informative, and professional, making you feel welcome and at home right away. I've been here for two months now, and have virtually no complaints. Every problem I've ever raised to the management has been respectfully handled and promptly resolved. I know I've been a serious pain at times, but they've been nothing but kind to me. It's a cozy, quiet community â I never have any issues with noisy neighbors â and the complex is clean and well kept. I haven't seen a single roach or bug of any kind. The pool always looks well maintained, even in the winter. And the security presence really makes you feel safe.
Perhaps the best thing about Reflections is that there's always written communication and total transparency. At my previous apartment, they would frequently shut the water off for repairs without any warning or notice, but Reflections always sends out advance emails to let residents know and plan around any repairs or inspections. I've greatly appreciated Reflections' efforts to provide documentation for everything. Any time maintenance comes to fix something in your unit, you will receive a printed out confirmation letter of both the original request you submitted and the handyman's notes upon completion. It is really nice to have all of these things documented for your records. And the same is true of the AMC online portal through which you pay your rent and utilities â every charge is clearly and specifically labeled, so there's never any confusion about what it is you're being charged for. The price of this complex truly is the best bang for your buck given that it's located in a nicer area of Dallas, and the cozy, quiet community is impossible to beat. I plan to stay at Reflections for the next few years, because I know at this price point, there's really nowhere better.